Frequently Asked Questions
Everything you need to know about yfood Smart Food and your orders.
What exactly is yfood?
yfood is a nutritionally complete meal in a convenient format. Each serving provides 26 essential vitamins and minerals, plenty of protein, and important fiber, ensuring you get everything your body needs when you are short on time.
How long does shipping take?
Standard shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking link via email to monitor your delivery status in real-time.
Do yfood products need to be refrigerated?
Our Ready-to-Drink meals are shelf-stable and do not require refrigeration before opening thanks to our gentle heating process. However, for the best taste experience, we recommend enjoying them chilled.
What is your return policy?
You can return unopened and undamaged products within 14 days of receipt. Due to food safety regulations, we cannot accept returns for products that have been opened or consumed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Klarna for flexible payment options.
Are yfood products suitable for vegetarians or vegans?
Our standard range is vegetarian-friendly. We also offer a specific 'Vegan' line made with soy and pea protein to accommodate plant-based diets without compromising on nutritional value.